Shipping Policy

​Digital Delivery Policy

Thank you for choosing Judge Tours. Because we specialize in digital travel guides and curated itineraries, we do not ship physical products. This policy outlines how you will receive your digital content.

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1. Delivery Method

All products purchased through our website are delivered electronically.

• Instant Access: Upon successful completion of your payment, you will be redirected to a confirmation page with a direct link to download your files.

• Email Confirmation: A backup download link will be sent automatically to the email address provided at checkout. Please ensure your email address is entered correctly.

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2. Delivery Timeframe

• Digital Guides: Delivery is immediate. You should receive your access link within minutes of purchase.

• Custom Itineraries: If you have commissioned a bespoke itinerary, delivery will follow the timeline discussed during your consultation (typically 7–14 business days).

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3. Missing or Delayed Deliveries

If you do not receive your download email within 15 minutes:

• Check Your Folders: Please check your "Spam," "Junk," or "Promotions" folders, as automated emails can sometimes be filtered there.

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Contact Support: If the email is still missing, contact us at info@judgetours.org. Please include your name and order number so we can manually resend your files.

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4. Technical Requirements

Our digital products are typically delivered in PDF format to ensure they can be viewed on smartphones, tablets, and laptops. We recommend saving a copy to your device immediately to ensure you have offline access while traveling.

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5. International Orders

Since our products are digital, there are no shipping fees, customs duties, or geographical restrictions. Travelers from all over the world can access our digital products instantly.